Shipping & Returns

Shipping

** DUE TO THE CURRENT IMPACT OF COVID-19 INTERNATIONAL ORDERS SHIPPED WITH "FIRST CLASS USPS MAIL" ARE EXPERIENCING HIGH DELAYS IN DELIVERY**

Orders are shipped from Los Angeles, California
- Domestic shipping in the US takes 4-10 days following order fulfillment date, PLEASE NOTE THAT THERE ARE CURRENTLY MANY DELAYS WITH "USPS" AND ORDERS MAY ARRIVE LATER THAN EXPECTED

- Europe, Canada and Australia orders take currently (After COVID-19) take 3-6 weeks for delivery with "Standard USPS Shipping". Please select "3 Day DHL Shipping" for faster delivery option

- Asia orders take approximately 3-5 weeks with "standard shipping" depending on country. Please select "3 DAY DHL SHIPPING" at check out to expedite your shipment

** Please note when orders are shipped internationally they are subject to customs clearance procedures which may cause delays beyond original delivery estimates**

Returns

We gladly accept returns up to 14 days after delivery for a FULL REFUND minus shipping costs

If you are not satisfied with your order and would like to do a return or exchange please contact us at info@gemmaazzurro.com. Customers are responsible for return shipping fees, unless item sent was damaged or defected. Once we receive your return, your refund will be processed immediately