Shipping & Returns
Shipping
Orders are shipped from Los Angeles, California
- Domestic shipping in the US takes 2-7 Days following order fulfillment date
- Asia orders are shipped with DHL which takes 4-5 days
** Please note when orders are shipped internationally they might be subject to customs clearance procedures which may cause delays beyond original delivery estimates**
Returns
We gladly accept returns up to 14 days after delivery for an EXCHANGE or REFUND minus shipping costs that were originally paid.
If you are not satisfied with your order and would like to do a return or exchange please contact us at info@gemmaazzurro.com.
Customers are responsible for return shipping fees, unless item sent was damaged or defected. Once we receive your return, your refund will be processed within 3 days